Your Busines
Phone System In the Cloud
Set up intelligent call routing in minutes and never miss a call again
Build a call flow exactly the way you want with our simple drag-and-drop hosted PBX editor
Our cloud-hosted PBX is an easy-to-use and feature-rich, self-managed phone system for businesses. To set up a call flow, you simply drag and drop PBX objects and use connectors to bring them together.
Receive and make calls along with SMS
anywhere and on any device with the Webphone
With the webphone you will be able to change caller ID in two clicks, integrate with CRM systems,
access different phonebooks, manage queues and improve your call experinece with many other features.
Choose the right numbers for your business
Instantly activate or port your phone numbers with the help of our dedicated porting team:
local, mobile, toll-free, shared costs and international numbers.
Local Numbers
Phone numbers of different cities and areas.
Virtual Mobile Numbers
Make and receive calls along with SMS.
1800 Numbers
Business numbers with free calls for your customers.
1300 Numbers
Professional numbers with location-based routing.
International Numbers
Numbers available in over 90 countries.
Number porting
Transfer your numbers from your current provider to us.
Streamline your telephony with our API, webhooks and integration
Automate repetitive task by integrating your online services CRM and ticket management systems with the cloud PBX. Create custom integrations using Zapier, API and webhooks.
Elevate your MS Teams experience with PBX call routing
Connect your MS Teams account to our cloud PBX to add a business-grade call routing feature set. Users will gain the features of a small business phone system including the ability to make and receive phone calls, use call parking, call recordings, call transfers and more.
Enhance call experience with
voiceover productions
AI generated voice recordings
Generate human-like voices in multiple languages, using AI to transform your text into speech in minutes. Choose from an array of accents to add authenticity to your voice recordings. Preview and fine-tune voice speed, pitch, and tone for precise results.
Professional voice recordings
Impress your clients with professionally recorded greetings. We have a range of skilled voice talents to give life to your messages.
Live monitoring of inbound
call volumes using web-based
queue wallboard
Keep your team up to date on the customer queue waiting times and call volumes. Monitor the status of calls with our call queues wallboard with calls waiting, average wait time, answered and missed calls, agent presence and more.
Gain insights with our real-time analytical reports
.Stay up-to-date on your call data using ready-to-go analytical reports. Reports can be scheduled to email key stakeholders at regular intervals. You will gain important business insights and uncover trends in real-time on the following key metrics:
User performance
Call data segmentation
Call statistics and metrics
Advertising campaign efficiency and more
Solutions for your business
Virtual phone number
Increase the flexibility of the customer intraction & improve business continuity.
Call centre
The capibility of our system to build a feature-rich and cost-effictive call centre.
Woking Remotely
How cloud PBX helps you stay connected at every location with internet.
SmartBiz Innovations
Explore the latest updates and enhancements to our products and services.
March 23, 2026
General control over call
parking
March 23, 2026
Clearer, more accessible status indicator
March 23, 2026
Interface Scaling
Team of professionals behind a voice network you can
count on
We have an in-house software development team and our own technical infrastructure located throughout Australia. Also utilising direct connections to Tier 1 carriers. Our hosted PBX platform supports high-definition calls using G.722 HD audio codec, delivering our customers crystal-clear voice calls.
Service since 2010
Operating in 5 countries
Handling million calls daily
Support is our passion.
Over 85% of calls are answered in under 1 minute
We believe in removing the technical jargon from telecoms and keeping things simple.
Why customers choose SmartBiz?
No lock-in controls
All of our services are month-to-month, you have the
flexibility to cancel at any time.
Full Compilance
Adherence to all Australian regulatory standards for all
services.
Genuine review from our customers
You can click on the logo on the review itself to visit the source.
We are member
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Contact us
Phone: (02) 7250 5577
Email: [email protected]
Address: Suite 4, 22 Belgrave St, Kogarah New South Wales 2217
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